SBS Group | The 1st company to be awarded ISO 9001: 2015 for flyer distribution and banner printing & installation in Malaysia. SBS Group | The 1st company to be awarded ISO 9001: 2015 for flyer distribution and banner printing & installation in Malaysia. SBS Group | The 1st company to be awarded ISO 9001: 2015 for flyer distribution and banner printing & installation in Malaysia. SBS Group | The 1st company to be awarded ISO 9001: 2015 for flyer distribution and banner printing & installation in Malaysia. SBS Group | The 1st company to be awarded ISO 9001: 2015 for flyer distribution and banner printing & installation in Malaysia.

How to manage negative Social Media comments #Infographic

 

Whether you’re an experienced social user or not, moderating comments and managing communities is an entirely different ballgame. When you’re tweeting or engaging with customers on behalf of your organization, there’s a whole other realm of “netiquette” to consider, including how to best address negative comments. Delete? Respond? Ignore and hope it goes away? Don’t despair, instead follow this infographic to guide you through the steps to managing negative social comments.

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Credit to: https://www.visualistan.com/2014/11/how-to-manage-negative-social-media-comments.html

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