SBS Group | The 1st company to be awarded ISO 9001: 2015 for flyer distribution and banner printing & installation in Malaysia. SBS Group | The 1st company to be awarded ISO 9001: 2015 for flyer distribution and banner printing & installation in Malaysia. SBS Group | The 1st company to be awarded ISO 9001: 2015 for flyer distribution and banner printing & installation in Malaysia. SBS Group | The 1st company to be awarded ISO 9001: 2015 for flyer distribution and banner printing & installation in Malaysia. SBS Group | The 1st company to be awarded ISO 9001: 2015 for flyer distribution and banner printing & installation in Malaysia.

How to Love or Lose Your Customers [Infographic]

Did you know that between 40-70 percent of customers end relationships with businesses that provide bad customer service experiences? Or that it takes 12 positive service experiences to make up for one negative experience?

Check out the following infographics to understand how to better serve your customers so that they’ll love you, and what you might be doing to make them lose you.

10-ways-to-find-true-love-with-customers_511d12467ac36

 

Credit to: http://www.adweek.com/digital/love-lose-customers-infographic/

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